Protecting your personal information is bed 5's top priority. On this page, we clearly explain what information is collected, how it is stored, and what your rights are. This policy has been presented in full Bengali for users in Bangladesh.
Last Updated: January 2025
Bed 5 only collects information that is necessary for the smooth operation of the platform's services. During registration, your name, email address, mobile number, and date of birth are collected for identity verification purposes. For financial transactions, payment method details are collected; however, full card numbers or bank account details are not stored on our servers. While using the platform, your device type, browser information, and IP address may be automatically logged to help ensure security. Cookie and session data are used to enhance the user experience and maintain login status. You can manage cookies at any time through your browser settings, though doing so may limit certain features.
Collected information is primarily used for account management, identity verification, financial transaction processing, and customer service. User activity may be monitored to ensure platform security and to prevent fraud or unauthorized access. We analyze your preferences and usage patterns to continuously improve the platform experience. Your contact information may be used to send important updates, security alerts, or account-related notifications. If you do not wish to receive promotional messages, you can disable that option from your account settings.
Bed 5 never sells your personal information or transfers it to third parties for advertising purposes. However, limited information may be shared with trusted service providers for payment processing, identity verification, or technical support, and they operate under strict confidentiality agreements. Information may be disclosed when required by legal obligations or valid requests from government authorities. In the event of any business merger or acquisition, users will be notified in advance and the protection of their data will remain in place. We ensure that any sharing of information is always limited to the minimum necessary.
All your personal information is stored on secure servers protected by SSL encryption technology. Firewalls, access controls, and regular security audits are in place to prevent unauthorized access. Even after your account is deactivated or closed, certain information may be retained for a specified period as required by law. Once the data retention period expires, information is securely deleted to ensure it cannot be recovered. Our security team remains vigilant against any potential data breaches and is committed to notifying users promptly if an incident occurs.
Every user in Bangladesh has full rights over their own information, and bed 5 respects those rights. You can request to view, correct, or delete your stored information at any time. If you request account closure, we will arrange to delete your information as quickly as possible, though some data may need to be retained for a specified period due to legal obligations. Under the right to data portability, you may request a copy of your information. For any requests or questions on this matter, please contact our support team and we will endeavor to respond within 7 business days.
Bed 5 reserves the right to update this privacy policy as needed, and the date of any changes will be clearly noted on this page. For significant changes, registered users will be notified in advance via email or through the platform. Continued use of the platform after a policy update will be considered as your acceptance of the new policy. For any privacy-related questions, complaints, or requests, please contact our support team directly. We take every request seriously and are always committed to protecting your privacy.